Terms of Service

Effective Date: June 1, 2025

These Terms of Service govern your use of SMS messaging services and any other communications offered by Kenwood Laundromat, located at 1330 W Arrowhead Rd, Duluth, MN 55811. By texting our number or consenting to receive messages from us, you agree to these Terms.

1. SMS Messaging Program

Kenwood Laundromat offers an SMS messaging program that allows customers to communicate with us about laundromat services, including:

• Hours of operation and closures

• Machine availability and service updates

• Responses to customer inquiries

• Occasional promotions or announcements (only if you have opted in)

Program name: Kenwood Laundromat Customer Messaging Number: (218) 310-0887 Message frequency: Varies based on your inquiries and service updates Msg & data rates may apply To opt out: Reply STOP For help: Reply HELP or call (218) 310-0887

2. How to Opt In

You may opt in to receive SMS messages by any of the following methods:

• Text-to-opt-in: Texting our number (218) 310-0887 and initiating a conversation

• In-person consent: Providing your phone number at our location and agreeing to receive messages

• Web form: Submitting your number via our website with checkbox consent

By opting in, you confirm that you are the account holder or authorized user of the mobile number provided, and that you are at least 13 years of age.

3. How to Opt Out

Reply STOP to any message from us at any time. You will receive one final confirmation message and will not receive further messages unless you re-opt-in. You may also contact us directly at (218) 310-0887 to be removed.

4. Help

Reply HELP to any message, or contact us at (218) 310-0887.

5. Charges and Your Carrier

Kenwood Laundromat does not charge for SMS messages. Your mobile carrier's standard message and data rates may apply. Our program is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, and U.S. Cellular.

6. Acceptable Use

When communicating with us via SMS, you agree not to send harassing, threatening, or unlawful messages, impersonate any person, or use automated systems to contact us without prior written consent.

7. Limitation of Liability

Kenwood Laundromat is not liable for delays or failures in SMS delivery caused by your carrier or network conditions. The SMS program is provided "as is" without warranties of any kind.

8. Governing Law

These Terms are governed by the laws of the State of Minnesota. Any disputes shall be resolved in the courts of St. Louis County, Minnesota.

9. Privacy

Your use of our SMS program is also governed by our Privacy Policy at duluthlaundromat.com/privacy-policy.

10. Contact

Kenwood Laundromat 1330 W Arrowhead Rd Duluth, MN 55811 Phone / SMS: (218) 310-0887